1. Who we are
Royal Chauffeur ("we", "us") provides driver and chauffeur car services in the United Arab Emirates. This policy explains how we handle your personal information when you use our website or contact us.
2. Information we collect
Information you give us: name, phone/WhatsApp number, email address, pickup and drop-off locations, travel dates and any notes you add when you submit a booking request, call-back request or query.
Basic technical data such as browser type and pages visited, which helps us keep the website working properly.
3. How we use your information
To respond to your requests, confirm bookings, provide quotes and arrange your driver or vehicle.
To contact you about your booking by phone, WhatsApp or email, and to improve our services. We do not sell your personal data.
4. Sharing
We share only the details needed to complete your trip with the assigned driver. We may disclose information when required by law or by UAE authorities.
5. Data retention and security
We keep booking and enquiry records only as long as necessary for service, accounting and legal purposes. We use reasonable technical and organisational measures to protect your data.
6. Cookies and local storage
The site stores your service choice (driver or car with driver) in your browser to personalise what you see. We do not use advertising cookies unless stated otherwise.
7. Your rights
You may ask us to access, correct or delete your personal information by contacting [email protected].
8. Contact
Questions about this policy? Email [email protected] or call +971559359407.